Everest Group is a global research firm providing fact-based insights and guidance to companies and their leaders across functions and industries. Our research helps organisations around the world to optimise operations, make clear, confident decisions, realise new opportunities and growth, and judiciously weigh tradeoffs. Our exclusive concentration on IT, business process, engineering services, and sourcing enables a higher quality of research – informed by deep experience, produced with tenacity, and delivered utterly unbiased. We guide executives as they navigate through today’s market challenges and shape their strategies by applying insights to their unique situations – helping them maximise operational and financial performance, transform experiences, and drive organisational alignment. We stay with them on the journey. Details and in-depth content are available at www.everestgrp.com.