Senior Service Manager at Swissgrid AG with over 30 years of experience in license management, IT procurement, and product management.

In its role as a critical infrastructure in the country, Swissgrid is embarking on a public tender, to procure an all-encompassing SAM service. This service is intended to cover all facets of SAM, from analysis to the delivery of a suitable SAM tool for the company. This prompts the question: How should the assessment metrics be determined, and what criteria will guide the ultimate decision-making process when selecting from various SAM services?