Robert Schmurr is a seasoned leader with a knack for developing high-performing teams and fostering a positive work environment. With a keen understanding of building teams and cultivating enjoyment in work, Robert prioritizes honesty and trust to nurture healthy relationships with employees, departments, and vendors. Here's a snapshot of his skills and achievements:
• Successfully built and led teams ranging from one to 15 employees
• Developed insightful KPIs from scratch
• Proficient in Google Data Studio
• Implemented training programs and created career paths for employees
• Negotiation skills with vendors including Telekom, DELL, Apple, Adobe, Miro, Zoom, Smartsheet, and more
• Extensive knowledge of IT Asset Management (ITAM) backed by certifications
• Troubleshooting and support experience for Windows, Mac, and mobile devices
• Proficient in Jira Service Desk and Zendesk as ticketing tools
• Experienced presenter and speaker
• Financial and strategic planning for hardware and software
• Expertise in IT on- and offboarding processes
• Experienced in building IT service structures