The presentation illustrates how SAM can move beyond operational tasks towards a business enabler. The session outlines the latest developments of software asset management at Vodafone, highlighting the evolution of SAM from a small team to the current SAM Centre of Excellence that operates as a global SAM as a Service Centre for all Vodafone markets. While focusing on the organizational aspect, the session will delve both into the process-related changes as well as the technological shift and the respective challenges during this journey. In this session you will learn
- How to organize a growing SAM team
- How to align processes in the course of this evolution
- How to successfully manage the transition from operational SAM to a global service across multiple countries
- How to increase the business enabling effects of SAM with a SAM CoE.
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